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Home How To Guides

How To Fix Your Whatsapp Notification Issue | 7 Simple Steps To Troubleshoot

Anant Vignesh by Anant Vignesh
August 17, 2017
in How To Guides
Fix WhatsApp Push Notification Issue
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Contents

  • 1 7 Possible Steps Which May Fix Your Whatsapp Notification Issue
    • 1.1 Check if you have a working internet connection
    • 1.2 Restart Your Phone
    • 1.3 Log Out From WhatsApp Web
    • 1.4 Enable Background Data
    • 1.5 Reset WhatsApp And Google Play Services Cache
    • 1.6 Make Sure WhatsApp Notifications Are On
    • 1.7 Reset WhatsApp Notification

It’s quite difficult to find a smart phone without Whatsapp. One of the most popular instant messengers, WhatsApp, is known for being bug-free and fast. However, nothing can stay perfect for a long time. There are some issues with Whatsapp that we don’t notice too often. One of them is the notification issue.

If WhatsApp notifications are delayed on your Android phone or you are not receiving WhatsApp notifications at all, there could be several reasons behind it. We can troubleshoot this by doing some simple things which will fix WhatsApp Notification issue

7 Possible Steps Which May Fix Your Whatsapp Notification Issue

Check if you have a working internet connection

The first step you have to check is whether you have a functioning internet connection. To check whether the internet is working or not, send a WhatsApp message. If you get a single or double tick, there is no issue with your internet.

If you get a small clock sign next to your sent message, something is wrong with your internet connection. Try to connect via some other internet and once you are connected to a working internet, you will get all the WhatsApp notifications.

Must Read: How to Send WhatsApp Messages Without Adding As A Contact

Restart Your Phone

One simple solution that works like charm for even big issues – a magical restart. Whenever you face an issue on your device, it is highly recommended to restart or reboot your phone at least once. This is the first fix that you should try for any issue that prevails in your phone. If restart doesn’t fix your problem move to the next solution.

Log Out From WhatsApp Web

WhatsApp Web also might be the reason for not getting WhatsApp notifications on your mobile. To resolve this, you need to log out from WhatsApp web.To do so, follow the steps that is given below:

  • Open WhatsApp on your mobile and tap the three dot menu present at the top right corner.
  • From the menu, select “WhatsApp Web”.
  • Tap “Log out from all computers”.

Enable Background Data

Another reason for not receiving WhatsApp notifications could be the restriction of background data for WhatsApp. If this setting is enabled, you won’t receive WhatsApp notifications. To check and turn it off, follow the steps:

    1. Open your phone Settings.
    2. Go to Apps or App manager. Scroll down and tap WhatsApp.
    3. Under WhatsApp, tap Data usage.
Under both the tabs, Mobile and Wi-Fi make sure “Restrict background data” is unchecked.

Similarly, check background data usage setting for Google Services (since it is responsible for sending notifications to you). To do so, go to phone Settings – Apps (Application Manager) – Google Services – Data Usage. Uncheck “Restrict background data”.

Reset WhatsApp And Google Play Services Cache

  • Open your phone Settings.
  • Go to Apps or App manager. Scroll down and tap WhatsApp.
  • Tap Storage. Under storage screen, clear cache.

Clearing cache will not delete your WhatsApp chats or any other media. However, clearing data will delete all the chats and WhatsApp media, so make sure you press the right button.

Make Sure WhatsApp Notifications Are On

  • Open WhatsApp.
  • Tap the vertical three-dot menu present at the top right corner and select Settings from the menu.
  • Tap Notifications followed by Notification tone for Message notifications. Make sure notification tone is not set to “Silent”. Also, if you have used your own notification tone for WhatsApp, make sure the tone is working.
  • Repeat the step for Group notification tone.

Reset WhatsApp Notification

Resetting WhatsApp notifications will reset the notifications to default i.e. if you have kept the notification setting as per your liking, it will reset and change back to the original default values.

  • Open WhatsApp.
  • Tap the three-dot menu present at the top right corner and select Settings from the menu.
  • Tap Notifications. Again, tap the three-dot menu present at the top right corner and select “Reset notification settings”.

These are some simple steps that you can follow to troubleshoot your Whatsapp notification issue. Last but not the least, if you have any third party notification blockers installed, then try uninstalling them. This might help too.

Tags: Fix Whatsapp Notification Issue
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Anant Vignesh

Anant Vignesh

I want to be a full time foodie, medium time freelance developer and a blogger and a part time software engineer in an IT MNC. Unfortunately the reality is exactly the opposite. But having high hopes to turn my destiny around.

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