OnePlus 5 smartphone users recently discovered a bug where the smartphone seemed to be rebooting every time a user would dial 9-1-1 on the smartphone. Now, this bug was primarily seen in the US region smartphones of the OnePlus 5 and was a cause of concern for the US customers as 9-1-1 is an emergency number in the US. However, OnePlus released a patch to fix the bug which caused this reboot. Now, the Indian users are reporting that the battery life on the smartphone has degraded after the bug fix update and they are facing concerns on using certain networks as well.
Especially, the users reported that their OnePlus 5 smartphones are having difficulties with the Reliance Jio network which primarily operates on 4G network and uses VoLTE for calling purposes. The issue was discovered by a user on the OnePlus Forums. A user by the name of maulikmodi18 found that battery usage on idle was running wild. In a couple of days since the 911 update, 6 hours of sleep would use between 20 percent and 30 percent of the battery. Other users report similar numbers after an overnight. OnePlus moderators have been relatively quick to respond by prompting users to clear the device’s cache and to send battery logs. However, this did not seem to solve the problem for maulikmodi18 and others.
Later, the moderators replied to maulikmodi18 that users on the Reliance Jio network with their SIM cards in the second slot should probably disable the slot as it requires a decent-quality LTE signal — otherwise, the phone will spend all of its time searching for it. This is a fair assessment of the whole situation but the smartphone has been advertised to be 4G ready regardless of the SIM slots so users expect to see high-speed 4G in the smartphone without getting concerned about SIM slots. OnePlus is pretty quick to fix bugs so we should expect to see a fix for the same as well.